Sales Policy

Effective Date: January 15, 2025

At Rolex Sophistication, we strive to provide a seamless and enjoyable shopping experience. Please read our Sales Policy below to better understand our terms and conditions regarding sales, pricing, and orders.

  1. Order Processing Once your order is placed, we will send you an order confirmation email. Please review the details of your order carefully. We strive to process and ship all orders within 1-2 business days. Orders are processed Monday through Friday, excluding holidays. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

  2. Pricing All prices listed on our website are in USD and are subject to change without notice. While we make every effort to ensure our prices are accurate, we reserve the right to correct any errors in pricing or product information. If an error is found, we will contact you to confirm the correct pricing and offer a solution, including the option to cancel or modify the order.

  3. Payment Methods We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other electronic payment methods as available on our website

Payment is processed at the time of order placement. You will receive a receipt for your transaction via email.

  1. Sales Tax Sales tax will be applied to orders based on the shipping address and the current tax rate in effect at the time of purchase. The applicable tax will be added to your order total at checkout.

  2. Promotions and Discounts From time to time, we may offer special promotions or discounts. All promotions are subject to availability and may have specific terms and conditions. Discounts or coupon codes must be applied at checkout and cannot be combined with other promotions unless specified.

  3. Order Cancellations If you need to cancel your order, please contact us as soon as possible. Orders can be canceled only before they have been processed and shipped. Once an order is shipped, it cannot be canceled, but you can initiate a return for a refund once the item has been received.

  4. International Orders We currently ship within the United States and may offer international shipping in select locations. Please note that international orders may be subject to additional customs fees, taxes, or duties. Customers are responsible for any such fees upon delivery. For more information about international shipping, please check our Shipping Policy.

  5. Backorders If an item you order is out of stock, we will notify you via email. If the item becomes available again, we will process the backorder and ship it as soon as possible. You may also choose to cancel the backorder if you no longer wish to wait.

  6. Limitations on Liability We are not responsible for any issues or delays caused by third-party shipping carriers. Once an order has been shipped, the responsibility for delivery lies with the carrier. If there are issues with delivery, please contact the carrier directly. We also reserve the right to limit or refuse sales to any customer or address at our discretion.

  7. Privacy We are committed to protecting your privacy. All customer information provided during the order process is used solely for fulfilling your order and will not be shared with third parties, except as necessary for processing payments and shipping.

Contact Us If you have any questions about our Sales Policy or your order, please reach out to us at:

Thank you for choosing Rolex Sophistication. We appreciate your business and look forward to serving you!