
Shipping Policy
Effective Date: January 15, 2025
Thank you for shopping with Rolex Sophistication. We strive to provide a seamless and efficient shipping experience for all our customers. Please take a moment to review our shipping policy, which outlines the details regarding shipping options, timelines, and fees.
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Shipping Methods We offer a variety of shipping methods to ensure that your order arrives as quickly and safely as possible. Available shipping methods include standard shipping, expedited shipping, and priority shipping. You can select your preferred shipping method during checkout.
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Processing Time Orders are typically processed within 1-2 business days from the time of purchase. Please note that orders placed on weekends or holidays will be processed the next business day. Once your order is processed, it will be shipped according to the selected shipping method.
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Shipping Time Shipping times vary depending on the shipping method chosen and the delivery destination. Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Priority Shipping: 1-2 business days
Please note that these are estimated delivery times and are not guaranteed. Delays due to weather, carrier issues, or other unforeseen circumstances may affect delivery times.
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Shipping Charges Shipping fees are calculated based on the shipping method and destination address. The total shipping cost will be displayed during checkout before you finalize your purchase. For orders over a certain value, free shipping may be offered. Please check for any applicable promotions during checkout.
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International Shipping Currently, we only offer domestic shipping within the United States. We are not accepting international orders at this time, but we may consider expanding our shipping options in the future.
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Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking information. You can use the tracking number to monitor the status and estimated delivery of your package. Please allow 24-48 hours for the tracking information to update.
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Shipping Restrictions We do not ship to P.O. Boxes, APO, FPO, or international addresses at this time. Please ensure that the shipping address provided is valid and complete to avoid delays in processing and delivery.
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Lost or Damaged Items If your order is lost or damaged in transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue. In case of damage, please retain all packaging materials for inspection.
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Address Errors Please verify that the shipping address entered is correct before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you notice an error in your address, please contact us as soon as possible, and we will do our best to assist you.
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Contact Information For any questions or concerns regarding shipping, please feel free to contact our customer service team:
- Email: info@rolexsophistication.com
- Phone: (218) 385-2255
By placing an order with us, you agree to the terms outlined in this shipping policy. Thank you for choosing Rolex Sophistication! We look forward to serving you.